How To Set Up A Process To Win Back Cancelled Customers
One of the biggest pain points for startups is watching customers churn. Extensive time and resources go into nurturing the customer and the [...]
Qualitative vs Quantitative Feedback: Which One Is Better?
A common question that comes up when it comes to getting feedback from your users is whether you should be getting qualitative or quantitati [...]
10 Tools That You Can Use To Help Reduce SaaS Churn
Churn is a scary topic for SaaS companies. Churn rate, also known as cancellation rate, is the percentage of customers who have canceled a p [...]
How To Prioritize What Product Features To Build Next
One of the hardest things about building a software company is knowing what product features to build next. If you're consistently asking yo [...]
How To Follow Up And Convert An Attendee After A Webinar Session
Hosting a webinar is one of the best ways to make more sales, grow your brand, and reach more potential customers. One of the biggest mistak [...]
Survey Questions to Ask Your Customers for New Growth Hacks
One of the biggest struggles with marketers is coming up with new growth hacks that work. Marketers and entrepreneurs spend their entire wor [...]
Hiten Shah On Leveraging Customer Feedback For Content Marketing
Hiten Shah is no newbie in the SaaS game. Hiten has a well-known track record in building successful software companies. He is probably best [...]
NPS Best Practices: How To Leverage NPS To Drive Growth and Retention
NPS Best Practices: Drive Growth and Retention Net Promoter Score (NPS) is one of the hottest topics in startups and tech right now. More an [...]
10 Time Saving Zapier Hacks to Increase User Engagement
Keeping customers engaged is a critical part of building a successful business. This can involve hosting a valuable webinar, reaching out t [...]
Best Retention Practices: User Retention Goes Beyond Just Collecting An Email
Most marketers think that growth is all about user acquisition, but the truth is that user retention plays a more important role in the grow [...]