How to Use NPS to Drive Sales
Net Promoter Score (NPS) is an extremely common metric for modern businesses. First showcased in a Harvard Business Review article by Fred R [...]
How To Set Up A Process To Win Back Cancelled Customers
One of the biggest pain points for startups is watching customers churn. Extensive time and resources go into nurturing the customer and the [...]
10 Tools That You Can Use To Help Reduce SaaS Churn
Churn is a scary topic for SaaS companies. Churn rate, also known as cancellation rate, is the percentage of customers who have canceled a p [...]